All Collections
Compliance
Customer Acceptance Policy
Customer Acceptance Policy
Rick avatar
Written by Rick
Updated over a week ago

Introduction

UAB UniPayment's Customer Acceptance Policy defines the use and limitations on its services. It covers both Personal and Corporate customers across various business sectors, countries, and transaction types, evaluating them on a case-by-case basis. The policy is adaptive, allowing for restrictions or prohibitions under certain circumstances.

Definitions

  • Prohibited: Activities or entities not accepted under any scenario.

  • Restricted: Activities or entities subject to approval, evaluated individually.

  • Permitted: Generally acceptable activities or entities, barring specific exceptions.

Jurisdictions

Prohibited Jurisdictions

Our services cannot be extended to individuals or entities based in countries identified on our prohibited list. This restriction also applies to beneficial owners or directors from these locations, with potential exceptions subject to approval by our Banking Partner's MLRO. The list further encompasses any nation enforcing 'Capital Control' laws.

Country

Code

Afghanistan

AF

Burundi

BI

Belarus

BY

Democratic Republic of the Congo

CD

Central African Republic

CF

Colombia

CO

Cuba

CU

Haiti

HT

Iraq

IQ

Iran

IR

Democratic People’s Republic of Korea (North Korea)

KP

Lebanon

LB

Libya

LY

Myanmar (Burma)

MM

Nicaragua

NI

Pakistan

PK

Russia

RU

Sudan

SD

Somalia

SO

South Sudan

SS

Syria

SY

Ukraine (Crimea, Donetsk, and Luhansk Regions)

UA

Venezuela

VE

Yemen

YE

Zimbabwe

ZW

Restricted Jurisdictions

Individuals or entities from jurisdictions not explicitly mentioned may still be eligible for our services, evaluated individually. The Compliance team will assess such onboarding applications, especially focusing on those with payment needs in major markets including the US, Canada, and UK

Certain customer types are identified as carrying a higher level of risk, necessitating further due diligence. Should there be limitations on publicly available information or if the risk is considered too high, such customers will not be permitted to engage in transactions with us.

For details for Jurisdictions, please refer to Appendix-Jurisdictions

Type of Legal Entity

Permitted Legal Entities

  1. Limited Liability Companies (‘LTD’)

  2. Public Listed Companies (‘PLC’)

Prohibited Legal Entities

Customers cannot be accepted where the legal form of the contracting entity is:

  1. Unregistered charity or foundation

  2. A company with bearer shares

  3. Shell Companies

  4. LLP Form

  5. Us Entities with no Substance

Restricted Legal Entities

Customers are restricted where the legal form of the contracting entity is:

  1. Private/Limited Partnerships

  2. Registered Charity or Foundation – additional due diligence is required

  3. Sole proprietor/trader – additional due diligence will be required

  4. A trust – additional due diligence is required to ensure that the trust’s beneficial owners are appropriately identified and verified, and that the trust is not being used as a vehicle to illegally evade the payment of tax

  5. Private equity funds/special purpose vehicles/sovereign wealth funds or any other legal entity other than a conventional limited liability company or public limited company – any specialist structures other than a normal trading company/PLC fall outside the Compliance Department’s normal onboarding policies and will need to be scoped before any commercials are agreed. Additional time for onboarding is likely to be required

  6. Companies pending incorporation or legal registration – proof of application with the relevant authorities must be provided

Business Sector

UAB UniPayment does not offer services to entities engaged in the following types of activities or services:

Business Sector

Activity/Service

Adult/Dating

Escort/Prostitution Agencies

Pornography featuring children, rape, humiliation, or bestiality

C2B Adult Content

Any other form of pornography depicting sexual intercourse C2B

CBD

Marijuana dispensaries

CFD Trading/Spread betting

Unregulated CFD/FX traders

Unlicensed Binary Options

CFD Brokers licensed within the following jurisdictions:

Marshall Islands or other jurisdiction without public register of UBO and directors

Cryptocurrency

Blockchain

ATMs

Unregulated cryptocurrency exchanges (or any other related services) where licensing or registration for AML/CFT purposes is a legal requirement Cryptocurrency businesses with insufficient KYC & CDD practices

Financial Services

Unregulated or inadequately licensed financial institutions/money service businesses

Lending, including Pay-day lenders outside USA

Unregulated account aggregation

Gambling

Any type of C2B Cassino/Gambling

Unlicensed gambling activities Unlicensed Binary Options

Skins/loot box trading

Get-rich-quick Schemes

Any schemes marketed as get-rich-quick Pyramid Schemes

Pharmaceuticals

Any type of distribution of Medical products

Drug related paraphernalia, e.g., selling bongs, hookah Illegal/synthetic drugs or

prescription drugs without a prescription

Speciality Retail

Counterfeit goods Human bodyparts

Offensive goods related to crime, e.g. photographs memorabilia Weapons (including firearms) Tobacco & Electronic cigarettes

Pyrotechnic devices and hazardous materials, e.g. fireworks, explosives, toxic/flammable goods

Animals and Livestock Stolen Property Police-related items Mailing lists and personal information Government documents and IDs

Lock picking devices

Did this answer your question?