Welcome to the UniPayment User Troubleshooting Guide. This document is designed to assist you in resolving issues related to not receiving verification codes during the registration process or in cases where you have lost access to your registered email. If you wish to change your email information only, please click here. For any assistance, you can contact our customer service team via email at [email protected] or via Telegram at @uni_rick.
Common Causes and Troubleshooting Steps
If you are not receiving a verification code during the registration process, please follow these steps:
Verification Email Marked as Spam
Check your spam folder.
Email Inbox is Full
Clear some unnecessary emails to free up space.
Delay in Email Service Provider Processing
Wait for at least 10 minutes for the email to arrive.
Incorrect Email Address
Verify and ensure the email address provided is correct.
Issues with Email Server or Network Connection
Try refreshing your email or checking your network connection.
Steps to Take if You Have Lost Your Registered Email
If you have lost access to your registered email, please follow these steps:
1. Visit our Support Page.
2. Select the "Lost Email" option.
3. Provide the necessary identification information.
4. Follow the instructions on the screen to complete the email reset process.
5. If you encounter any problems, please contact our customer service team.
Contact Customer Service
For further assistance, you can contact our customer service team through the following means:
We thank you for choosing UniPayment and are committed to ensuring that your experience is as smooth as possible. Should you have any questions or require additional assistance, please do not hesitate to contact our customer service team.